At Master Plumbing Service, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018. This statement outlines how we collect, use, and protect any personal data you provide when you visit or interact with our website, www.masterplumbingservice.co.uk (the "Website").

Data Controller Master Plumbing Service, registered at 1 Jersey Villas, St Margaret's Rd, London W7 2LT, United Kingdom, is the Data Controller responsible for the processing of your personal data. If you have any questions regarding how we use your data or your rights, you can contact us at [email protected].

What Data We Collect

We may collect the following types of personal data from you:

Personal identification information: Name, email address, phone number, and any other information you provide to us via forms or direct communication.

Technical data: IP address, browser type, operating system, and other technical information through cookies and similar tracking technologies.

How We Use Your Data

We collect and process your personal data for the following purposes:

To respond to your inquiries or provide services that you request.

To manage our relationship with you, including updates on our services.

To comply with legal obligations, resolve disputes, and enforce agreements. To improve the functionality and performance of our website through the use of cookies.

Legal Basis for Processing Your Data

We only process your personal data when we have a lawful basis to do so, including:

Your consent when you provide data via forms or cookies.

The performance of a contract where processing your data is necessary for the provision of services.

Legal obligations for regulatory compliance.

Data Sharing and Third Parties

We will not sell or lease your personal data to third parties. We may share your data with trusted third-party service providers, such as IT support or marketing services, only when necessary to provide or improve our services. These third parties are obligated to comply with GDPR and maintain the confidentiality of your data.

Data Retention

We will retain your personal data only as long as necessary for the purposes we collected it, including any legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right of access: You may request a copy of the data we hold about you.

Right to rectification: You can ask us to correct any inaccurate or incomplete data.

Right to erasure: You can request that we delete your personal data, subject to legal constraints. Right to restrict processing: You may request the restriction of processing under certain conditions.

Right to data portability: You can request a transfer of your data to another organisation.

Right to object: You can object to processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard and secure the data we collect.

Changes to This Statement

We may update this GDPR Compliance Statement from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions regarding this GDPR Compliance Statement or how we handle your personal data, please contact us:

Email: [email protected]

Registered Address: 1 Jersey Villas, St Margaret's Rd, London W7 2LT, United Kingdom

This GDPR Compliance Statement was last updated on 07.10.2024